With customer experience becoming a major focus for IT leaders, they must navigate the complexities of delivering personalised experiences while maintaining compliance and privacy standards. The challenge lies in finding the equilibrium between providing tailored user experiences and upholding data protection.
This IT leader roundtable discussion will explore the intricacies of balancing personalisation with compliance and privacy considerations. Key topics to be addressed include:
- Developing strategies for collecting data responsibly and ensuring compliance with relevant regulations and guidelines
- Implementing robust data protection measures and promoting transparency in data usage practices
- Leveraging collected data to create exceptional customer experiences, focusing on the role of IT leaders in shaping and supporting these initiatives
Time |
Item |
|---|---|
12:00pm |
Arrival & Networking |
12:15pm |
Welcome & Introduction |
12:20pm |
Topic 1: Developing strategies for collecting data responsibly and ensuring compliance with relevant regulations and guidelines |
12:40pm |
Topic 2: Implementing robust data protection measures and promoting transparency in data usage practices |
1:00pm |
Topic 3: Leveraging collected data to create exceptional customer experiences, focusing on the role of IT leaders in shaping and supporting these initiatives |
1:30pm |
Networking |
2:00pm |
Event Close |
Luke McLean
Senior Business Director
Xtremax
Nik Hendel
Vice President, Solution Engineering APJ
Sitecore
Rockpool Bar & Grill
Rockpool Bar & Grill Sydney is Australia’s most beautiful dining room. Situated in the sensational City Mutual Building, a 1936 Emil Sodersteen-designed American style art deco skyscraper, the dining style is simple and uncomplicated – perfectly wood fire-grilled meats and seafood from Australia’s very best producers – a perfect match to what is Australia’s greatest wine list.
This event includes lunch worth $139 per attendee. We are pleased to accept payment for all or a portion of this event as permitted or required under your ethics laws and policies and can provide additional information or documentation upon request.
Founded in 2003, Xtremax is an award-winning cloud technology company with 600 team members across APAC. As a close working partner of numerous government bodies and enterprises, Xtremax Singapore’s work has culminated in the development of GCC (Government Commercial Cloud), the Singapore Government’s hybrid and multi-cloud infrastructure across AWS, Microsoft Azure, Google Cloud, and the Government’s private cloud; as well as the creation of CWP (Content Website Platform), a common cloud platform that made headlines for making management of the agency websites streamlined and economical, without compromising on security.
Sitecore is a global leader of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Microsoft, United Airlines, and PUMA to deliver unforgettable interactions across every touchpoint. Our solution provides the cutting-edge tools brands need to build stronger connections with customers, while creating content efficiencies to stand out as transformation and innovation leaders. Experience more at sitecore.com.
